Privacy Policy
Transparency on how CellZilla collects, protects, and manages your personal data for 100% brand-new smartphones.
Data Controller Overview
This Privacy Policy outlines how CellZilla OÜ (Estonian Commercial Register code: 17546140) processes, stores, and safeguards personal data collected via cellzilla.eu.
Under EU General Data Protection Regulation (GDPR) standards, CellZilla OÜ operates as the official Data Controller handling all consumer data processing activities transparently.
Personal Data We Collect
We process personal data necessary for delivering brand-new smartphones and providing high-standard e-commerce services across supported territories:
- Contact Details: Full name, shipping/billing address, phone number, and email.
- Order Records: Smartphone purchases (Apple, Samsung), transaction histories, and warranty claims.
- Payment Tokens: Encrypted transaction identifiers via PCI-DSS compliant payment gateways (Stripe, Klarna, PayPal, Apple Pay).
- Technical Identifiers: IP address, device specs, browser details, and session analytics.
Legal Basis & Purpose of Processing
Your data is processed strictly under valid legal frameworks:
- Contract Fulfillment: Shipping orders, processing returns, managing official brand warranties.
- Legal Obligations: Compliance with EU/Estonian tax accounting and statutory invoicing rules.
- Legitimate Interest: Preventing storefront fraud and maintaining cyber infrastructure security.
Cookies & Tracking Technologies
Overview of how site performance and analytical tools are handled across the platform:
Essential Storefront Cookies
Essential cookies maintain basic checkout functions, cart preservation, and payment gateway security. These are mandatory for standard operation.
Analytics & Performance Cookies
Performance cookies anonymously monitor user navigation patterns to optimize website load speeds and overall browsing experience.
Third-Party Data Processors
We do not sell personal information. Third-party integrations are limited strictly to contractual operations:
- Logistics Partners: DHL, DPD, Omniva for order shipment.
- Payment Networks: Encrypted integrations with Stripe, Klarna, PayPal.
Data Retention Timeline
Commercial Invoices (7 Years)
Stored according to EU statutory tax compliance and legal audit rules.
Warranty Details
Retained during active product manufacturer warranty duration.
Your GDPR Data Rights
Under GDPR, users hold full authority over their personal details:
Right of Access & Data Export
Request a machine-readable summary of all personal details held by CellZilla.
Right to Erasure ("Right to be Forgotten")
Request complete deletion of personal entries, excluding data retained under mandatory statutory tax rules.
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